Kerala Telecommunications
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Free Call Forwarding Facility

Free to Home Service

The Free to Home service involves the following type of call forwarding cases from BSNL Mobile to BSNL Land Line Numbers

Call Forwarding is allowed on free of cost basis from both Postpaid and Prepaid BSNL Mobile numbers of an LSA ( Licensed Service Area, we can say: Circle ) to any BSNL Landline numbers within that LSA. i.e no charge is levied on the originating mobile number on call forwarding

Call forwarding outside LSA is chargeable as per the existing subscribed plan

Home mobile number roaming in other LSA and call forwarded unconditional (Divert always ) to Home LL is not charging.

Home mobile number roaming in other LSA and call forwarded conditionally (Not reachable, No reply, Busy etc ) to Home LL is chargeable as per the existing subscribed plan

The Call forwarding feature is inbuilt in the Mobile Call settings. However, the facility can also be activated by dialing the following USSD codes

Type of Call Diversion USSD Code Function
Always Divert *21*< Number ># Always divert to given number
#21# Deactivate Call Diversion
##21# Erase Call Diversion
*#21# Request status for Call Diversion
##21# Erase Call Diversion
Call Diversion in case the handset is turned off or has no coverage **62* # Divert to given number
#62# Deactivate Call Diversion
##62# Erase Call Diversion
*#62# Request status for Call Diversion
Call Diversion for Not Responding **61*number**x# Divert to given number after x seconds (x=5,10,15,20,25,30)
#61# Deactivate Call Diversion
##61# Erase Call Diversion
*#61# Request status for Call Diversion